A missed call is a missed opportunity. Whether your business is a Main Street store or a large corporation, when a customer picks up the phone to call, they have a good reason for it. It may be a problem that needs to be addressed, a new order to be placed, or a question that […]
Category: Philadelphia answering service
How An Answering Service Can Make Your Business More Competitive
Few companies would disagree that listening to your customers is crucial to business success. Considering that typically only 4% of dissatisfied customers are actually heard by an organization, then need to listen seems overwhelmingly strong. While social media certainly has a role to play in connecting companies with their clientele, the humble telephone is still […]