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Philadelphia answering service Archives - Computer Keyboard Picture

Why Virtual Receptionist Services Lead to Happier Clients

A missed call is a missed opportunity. Whether your business is a Main Street store or a large corporation, when a customer picks up the phone to call, they have a good reason for it. It may be a problem that needs to be addressed, a new order to be placed, or a question that […]

How An Answering Service Can Make Your Business More Competitive

Few companies would disagree that listening to your customers is crucial to business success. Considering that typically only 4% of dissatisfied customers are actually heard by an organization, then need to listen seems overwhelmingly strong. While social media certainly has a role to play in connecting companies with their clientele, the humble telephone is still […]